Monday, January 9, 2012
Review: Mr. Chewy, an Online Pet Food Retailer
That's why I was really happy to receive an offer to review Mr. Chewy, an online pet food retailer. I have not yet delved into the world of having my pet food shipped directly to my door, mainly due to the cost of shipping food for three dogs. Guess what? Mr. Chewy fixes this problem for me! All orders over $49 receive free 1-2 day shipping.
That right there would be reason enough for me to go check the place out. I mean, who doesn't like to save some money? But in case you want to know more, here's my overall summary:
Organization: Coming from an online shopaholic(or at least an online window shopaholic), MrChewy.com has great organization. They have buttons for their dog food, dog treats, potty pads, cat food, cat treats, cat litter, and flea and tick products. From these sections of the website, you can further narrow things down by specifications like brand, form, life stage, specialty category, best sellers, price, and new items.
Packaging: The box arrived in great condition. It was packed with brown packing paper, a great recyclable alternative to Styrofoam packing peanuts. The case of canned cat food was also wrapped with the paper; it was heavy and I'm sure this helped to prevent it from damaging other items in the box. None of the items in the box showed any signs of damage. Perfect!
Customer Service: Mr. Chewy's people are great. I can tell that they care about their customers. They even have a live online customer service representative chat, and you can call them at 1-800-MR-CHEWY from 8 A.M. to 8 P.M. EST every day of the week and weekend.
Other Cool Facts: Mr. Chewy offers scheduled deliveries, a great convenience that I am considering putting to use for my purchases of flea preventative. You get free 1-2 day shipping on orders over $49, and orders under $49 only cost $4.95 to ship. If you're not happy with the product you purchased, you can return it up to 365 days from the time you purchased it for a refund. They even pay for return shipping. When you place your order, you can check the status of it on their website and they give you a tracking number so that you can see where your package is at any time. If you refer a friend and they order from the website, your friend gets 10% off of their order and Mr. Chewy will donate $10 to a partner charity of your choice.
If I had to make one request to Mr. Chewy, it would be this: Please cater to my tiny furry friends, too! They'd love to get a big ol' bag of rodent blocks when the dogs get their food, and the whole half hour drive to get their special food can be tiring for us humans. For myself, a pocket pet/exotic pet section would make the website nothing short of perfect; and if I was only a dog/cat parent, it would be perfect, so I encourage all of you to check it out and see for yourself how great they are. If you decide to use their scheduled delivery service, you will get 15% off your order; and don't forget about the free speedy shipping on your order of $49 or more!
Posted by Cynthia Downer at 2:59 PM